Cleaning industry professionals overall rank keeping customers satisfied (36 percent) as their top business priority, while growing the business (18 percent) and making a profit (18 percent) come in a distant second. This according to the 2014 Cleaning Industry Insights Survey from P&G Professional. In the survey, cleaning managers noted their primary worries as a reduction in business caused by economic downturn (43 percent) and customer dissatisfaction (38 percent) as it relates to thei...